Let’s get ready for your upcoming Mental Health First Aid at Work Certification training!
To ensure a successful training experience for everyone, please follow the instructions below to copy, customize and share the following messages with learners at/within the recommended time frames:
Email #1 – Recruiting Learners: To be shared while recruiting learners for an upcoming course, as needed.
Copy the following subject line and paste it into the subject field of a new message.
You’re Invited: Mental Health First Aid at Work Certification
Right-click (or CTRL-click, on a Mac) the banner image below, copy it and paste it into the top of the body of your message.

Copy the following message and paste it into the body of the new message, just below the banner image. (In Outlook, you may need to press enter between some paragraphs to add a line space.)
You’re Invited!
We are excited to invite you to #BeTheDifference and join a global network of Mental Health First Aiders through the Mental Health First Aid (MHFA) at Work Intro and Certification training.
Just as CPR helps you assist someone having a heart attack, MHFA equips you to support those experiencing a mental health or substance use-related challenge or crisis.
In the MHFA course, you will learn:
- Risk factors and warning signs of mental health and substance use challenges.
- Strategies for helping in both crisis and non-crisis situations.
- Where to turn for help.
Registration Instructions:
[Insert company-specific registration instructions.]
Be on the lookout for more information on next steps following your MHFA at Work Certification registration.
Questions? Review the FAQs or contact your organization’s Coordinator at ___________________.
Edit the copy to include the appropriate course information. If you are also offering MHFA at Work Intro, please include the highlighted text. Otherwise, you may delete it.
Add email addresses for those you wish to invite to the training and select Send.
Email #2 – Getting Started: To be shared two weeks prior to training.
Copy the following subject line and paste it into the subject field of a new message.
Welcome to Mental Health First Aid at Work!
Right-click (or CTRL-click, on a Mac) the banner image below, copy it and paste it into the top of the body of your message.

Copy the following message and paste it into the body of the new message, just below the banner image. (In Outlook, you may need to press enter between some paragraphs to add a line space.)
Welcome to Mental Health First Aid at Work!
We look forward to adding you to our network of mental wellbeing advocates striving to #BeTheDifference in workplaces across the country!
To begin, be on the lookout for an enrollment email from notifications@learnupon.com to register for your upcoming Intro and Certification training on MHFA Connect at Work. Then, follow instructions to access materials and evaluations.
Next, join us for the Instructor-led training:
Date: _______________
Time: _______________
Location: _______________
Don’t forget to return to MHFA Connect at Work after the training to complete the end-of-course work requirements and download your certificate!
Questions? Review the FAQs or contact your organization’s Coordinator. For technical support, please use the request assistance form.
Edit the copy to include the appropriate course information. If you are also offering MHFA at Work Intro, please include the highlighted text. Otherwise, you may delete it.
Add your learners’ email addresses and select Send.
Email #3 – Reminder: To be shared 1-3 days prior to training.
Copy the following subject line and paste it into the subject field of a new message.
Your Mental Health First Aid training is just around the corner!
Right-click (or CTRL-click, on a Mac) the banner image below, copy it and paste it into the top of the body of your message.

Copy the following message and paste it into the body of the new message, just below the banner image. (In Outlook, you may need to press enter between some paragraphs to add a line space.)
Your Mental Health First Aid training is just around the corner!
Have you checked off all the course preparation requirements?
Enroll in the course.
Complete training prerequisite, MHFA at Work Intro.
Access materials.
Join us on _______________ at _______________ for the Instructor-led portion of your MHFA at Work Certification training.
Questions? Review the FAQs or contact your organization’s Coordinator. For technical support, please use the request assistance form.
Edit the copy to include the appropriate course information.
Add your learners’ email addresses and select Send.
Email #4 – Wrap-up: To be shared 1-3 days after training.
Copy the following subject line and paste it into the subject field of a new message.
Your Mental Health First Aid Certification training is almost complete!
Right-click (or CTRL-click, on a Mac) the banner image below, copy it and paste it into the top of the body of your message.

Copy the following message and paste it into the body of the new message, just below the banner image. (In Outlook, you may need to press enter between some paragraphs to add a line space.)
Your Mental Health First Aid at Work Certification training is almost complete!
Thank you for attending the Instructor-led Certification training! Be sure to return to Mental Health First Aid (MHFA) to complete your final requirements:
- Complete the final exam and post-evaluation.
- Download the MHFA certificate.
- Add the Mental Health First Aider badge to your signature (as approved by your organization).
Congratulations on joining the network of mental health advocates around the world who have chosen to #BeTheDifference!
Questions? Review the FAQs or contact your organization’s Coordinator. For technical support, please use the request assistance form.
Add your learners’ email addresses and select Send.
