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General Inquiries
Have questions or need more information? We’re glad to help. When there is heavy call volume, your call will be returned between 9:30 AM-4:00 PM ET. Your call will be returned within 48 business hours. Hours: Monday – Friday 8:30 AM – 5:00 PM ET

Mental Health First Aid Instructor Store:
MHFAOrders@thenationalcouncil.org
1-888-244-8980, ext. 1

Support for existing Instructors:
For answers to common requests and questions, you can review the MHFA Help Center. This page includes information on billing and fees, continuing education units, the MHFA storefront and more!

Please submit your request through the Request Assistance form. Go to the Resources page under the primary navigation menu of MHFA Connect, and select Request Forms from the category filter dropdown.

Applying to Become an Instructor:
MHFAApplications@thenationalcouncil.org

Current Mental Health First Aiders:
Hello@MentalHealthFirstAid.org

General Inquiries:
Hello@MentalHealthFirstAid.org
1-888-244-8980, ext. 5

General Data requests
Please complete this form and email it to Hello@MentalHealthFirstAid.org.

Project Aware
Projectaware@thenationalcouncil.org

MHFA at Work Inquiries
Please complete this form or email us at MHFAWorkplaceCDM@thenationalcouncil.org.

  • Mental Health First Aid training has taught the officer to ask his charges, “What happened?” instead of, “What’s wrong with you?”” –Officer Orlando Singleton
  • So many people are out there wishing for something better, hoping that help will show up. That’s what Mental Health First Aid is – it is help to get people connected to care and ultimately to get them to a better place.” –Tousha Paxton-Barnes, U.S. Army Veteran
  • I wish that every corrections officer could receive Mental Health First Aid training. I believe that our corrections system would be better because of it – the inmates would benefit, the officers would benefit and ultimately our communities would benefit.” –Lt. Virgil Meyer, Lieutenant, Pennsylvania Department of Corrections
  • As adults, we sometimes forget how hard it was being an adolescent. When we see a kid who is just miserable at school, we might think they choose to be that way – or that it’s just part of adolescence. But in fact, they might be in a mental health crisis, one they certainly did not choose and do not want. When a teacher says “how can I be helpful,” that is a powerful question. ” –Alyssa Fruchtenicht, School-Based Mental Health Counselor
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