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MHFA at Work Certification Emails

Let’s get ready for your upcoming Mental Health First Aid Certification training!

To ensure a successful training experience for everyone, please follow the instructions below to copy, customize and share the following messages with learners at/within the recommended time frames:

Email #1 – Recruiting Learners: To be shared while recruiting learners for an upcoming course, as needed.

Step one – Subject line: Copy the following subject line and paste it into the subject field of a new message.

You’re Invited: Mental Health First Aid at Work

Step two – Banner image: Right-click (or CTRL-click, on a Mac) the banner image below, copy it and paste it into the top of the body of your message.

MHFA banner in green

Step three – Email copy: Copy the following message and paste it into the body of the new message, just below the banner image. (In Outlook, you may need to press enter between some paragraphs to add a line space.)

You’re Invited!

We are excited to invite you to #BeTheDifference and join a global network of Mental Health First Aiders through the Mental Health First Aid (MHFA) at Work Certification training.

Just as CPR helps you assist someone having a heart attack, MHFA equips you to support those experiencing a mental health or substance use-related challenge or crisis.

In the MHFA course, you will learn:

  • Risk factors and warning signs of mental health and substance use challenges.
  • Strategies for helping in both crisis and non-crisis situations.
  • Where to turn for help.

Registration Instructions:

[Insert company-specific registration instructions.]

Be on the lookout for more information on next steps following your MHFA at Work Certification registration.

Questions? Review the FAQs or contact your organization’s Coordinator at ___________________.

Step four – Edit: Edit the copy to include the appropriate course information.

Step five – Send: Add email addresses for those you wish to invite to the training and select Send.

Email #2 – Getting Started: To be shared two weeks prior to training.

Step one – Subject line: Copy the following subject line and paste it into the subject field of a new message.

Welcome to Mental Health First Aid at Work!

Step two – Banner image: Right-click (or CTRL-click, on a Mac) the banner image below, copy it and paste it into the top of the body of your message.

MHFA banner in green

Step three – Email copy: Copy the following message and paste it into the body of the new message, just below the banner image. (In Outlook, you may need to press enter between some paragraphs to add a line space.)

Welcome to Mental Health First Aid at Work!

We look forward to adding you to our network of mental wellbeing advocates striving to #BeTheDifference in workplaces across the country!

Prepare for your upcoming Awareness training by registering on ProProfs using code ___ and following instructions to access materials, surveys and the self-paced pre-work (approximately 2 hours).

Next, join us for the Instructor-led training:

Date: _______________

Time: _______________

Location: _______________

Don’t forget to return to ProProfs after the training to complete the end-of-course work requirements and download your certificate!

Questions? Review the FAQs or contact your organization’s Coordinator. For technical support, please request assistance from MHFADirectSupport@TheNationalCouncil.org.

Step four – Edit: Edit the copy to include the appropriate course information.

Step five – Send: Add your learners’ email addresses and select Send.

Email #3 – Reminder: To be shared 1-3 days prior to training.

Step one – Subject line: Copy the following subject line and paste it into the subject line of a new message.

Your Mental Health First Aid at Work training is just around the corner!

Step two – Banner image: Right-click (or CTRL-click, on a Mac) the banner image below, copy it and paste it into the top of the body of your message.

MHFA banner in green

Step three – Email copy: Copy the following message and paste it into the body of the new message, just below the banner image. (In Outlook, you may need to press enter between some paragraphs to add a line space.)

Your Mental Health First Aid at Work training is just around the corner!

Have you checked off all the course preparation requirements?

orange icon showing a box with a checkmark in itRegister on ProProfs.

orange icon showing a box with a checkmark in itAccess materials.

orange icon showing a box with a checkmark in itComplete the pre-evaluation.

orange icon showing a box with a checkmark in itFinish self-paced pre-work (approximately 2 hours).

Join us on  _______________ at  _______________ for the Instructor-led portion of your certification.

Questions? Review the FAQs or contact your organization’s Coordinator. For technical support, please request assistance from MHFADirectSupport@TheNationalCouncil.org.

Step four – Edit: Edit the copy to include the appropriate course information.

Step five – Send: Add your learners’ email addresses and select Send.

Email #4 – Wrap-up: To be shared 1-3 days after training.

Step one – Subject line: Copy the following subject line and paste it into the subject line of a new message.

Your Mental Health First Aid Certification training is almost complete!

Step two – Banner image: Right-click (or CTRL-click, on a Mac) the banner image below, copy it and paste it into the top of the body of your message.

MHFA banner in green

Step three – Email copy: Copy the following message and paste it into the body of the new message, just below the banner image. (In Outlook, you may need to press enter between some paragraphs to add a line space.)

Your Mental Health First Aid Certification training is almost complete!

Thank you for attending the Instructor-led Certification training! Be sure to return to ProProfs to complete your final requirements:

  • Complete the post-evaluation.
  • Download the Mental Health First Aid (MHFA) certificate.
  • Add the Mental Health First Aider badge to your signature (as approved by your organization).

Congratulations on joining the network of mental health advocates around the world who have chosen to #BeTheDifference!

Questions? Review the FAQs or contact your organization’s Coordinator. For technical support, please request assistance from MHFADirectSupport@TheNationalCouncil.org.

Step four – Send: Add your learners’ email addresses and select Send.

  • Mental Health First Aid training has taught the officer to ask his charges, “What happened?” instead of, “What’s wrong with you?”” –Officer Orlando Singleton
  • So many people are out there wishing for something better, hoping that help will show up. That’s what Mental Health First Aid is – it is help to get people connected to care and ultimately to get them to a better place.” –Tousha Paxton-Barnes, U.S. Army Veteran
  • I wish that every corrections officer could receive Mental Health First Aid training. I believe that our corrections system would be better because of it – the inmates would benefit, the officers would benefit and ultimately our communities would benefit.” –Lt. Virgil Meyer, Lieutenant, Pennsylvania Department of Corrections
  • As adults, we sometimes forget how hard it was being an adolescent. When we see a kid who is just miserable at school, we might think they choose to be that way – or that it’s just part of adolescence. But in fact, they might be in a mental health crisis, one they certainly did not choose and do not want. When a teacher says “how can I be helpful,” that is a powerful question. ” –Alyssa Fruchtenicht, School-Based Mental Health Counselor
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